UPS does not pick-up or deliver on Saturday or Sunday
UPS observes the following holidays: (no pick-ups or deliveries)
New Year's Eve - December 31
New Year's Day - January 1
Independence Day - July 4
Day after Thanksgiving
Orders placed by 1:00 p.m. Central Time will ship the same day . Shipping times may vary depending on shipping distance from our warehouses. In most cases your order will arrive to you within 1 to 8 business days. Shipping times may vary during holiday seasons. If you've ordered more than one item, and they are being shipped from separate locations, your entire order may arrive in separate deliveries.
We stock everything we sell. Occasionally however, we may be out of the particular item that you ordered. You will be contacted via phone or email if you have ordered a backordered item. At this point you can either choose to wait for the item, or remove it from your order. If you choose to wait, the backordered item will ship out to you automatically just as soon as we get it back in stock. Due to availability and vendor issues, we can only provide an estimate as to when this will occur.
Payments for backordered items are made up front as part of the original order. If you choose to remove the backordered item from your order, a refund will be issued that is consistent with the original method of payment. All duty and/or port fees are the responsibility of the customer. Orders may be cancelled anytime prior to shipping without penalty. Once an order has been shipped, in addition to actual shipping charges (both ways) a 10% restocking fee will be charged in the case of an "incorrect address", "refused" or "unavailable to accept delivery" situation.